UNITED STATES RETURN SHIPPING PROCESS

To return your order, please include the original invoice.

Qualifying orders include a pre-paid USPS return label so you can easily send us your purchase. We are not responsible for lost return packages, and recommend you insure and track your package. You are also welcome to use the shipping method of your choice.

Please address all returns to:
WordArt.Design Returns
466 84th street
Brooklyn, NY 11209

REFUNDS

You will receive an email notification from WordArt.Design when we receive and process your return. Please allow up to 20 days for your return to be processed.

EXCHANGES

You will receive an email notification from WordArt.Design when we receive and process your return. Prices are subject to change.

WordArt.Design gladly honors a one-time sale price adjustment on full-priced merchandise within seven days of the retail purchase.  Sale price adjustment does not include limited-time promotions, including discount code. To obtain a price adjustment, please send us an email olga@wordart.design within the seven-day window. Include your order number in your email message. If you are within the deadline, we will refund the difference to your original form of payment.

NON-QUALIFYING ORDERS

PERSONALIZED

Custom-made personalized pieces, including monograms and nameplates, are handmade to order and cannot be returned.